Brook Bissinger Davis
I work with 5–50 person teams that are great at what they do. When the business gets stuck, I help fix it.
Let's talkWhat I help with
I'm a cross-functional fixer. That means I don't live in one lane. I go where the problem is.
You have the tools — CRM, HubSpot, Salesforce, whatever the stack is. They're just not working the way your team needs them to.
You know AI should be helping your team. You just don't know where to start. I find the practical use cases and make them actually work.
I sit between what the business needs and what the technical team builds — translating requirements, pressure-testing vendors, and making sure nothing gets lost.
Sales, marketing, and client services operate in silos. Handoffs break down. Customer feedback never reaches the people who need it. I close the gaps.
Good ideas stall without structure. I help scope, prioritize, and build the plan that gets things moving — without overcomplicating it.
An experienced operator in your corner — on retainer or for a specific project — without the overhead of a full-time hire.
How this works
No intake form. No forced diagnostic. You tell me what's broken, and we figure out the best way to work together.
Tell me what's not working. I'll ask questions, get context, and figure out where I can have the most impact.
Based on the problem, I'll recommend the right engagement — a project sprint, ongoing retainer, or something in between.
No fluff, no lengthy onboarding. We move fast and focus on what actually matters.
About
I'm Brook Bissinger Davis — a COO and operator who's spent 15+ years working across operations, product, and client success at growing companies.
I've been COO at Align since 2025, leading cross-functional teams across product, marketing, and operations. Before that, I spent nearly a decade there growing from Director to VP — owning revenue operations, client success, and everything in between.
At Lucid (now Cint), I spent five years helping build their operations from the ground up — managing client accounts, leading a team across 120 clients, and eventually opening their first global office in London.
I'm deeply rooted in New Orleans — as a community builder, mentor, and board member. I've mentored entrepreneurs through Idea Village's VillageX program for years, and I serve on the boards of Touro Infirmary and the ADL Southeast Region.
Experience
COO at Align since 2025 — product, marketing, and operations
Nearly a decade at Align growing from Director to VP
5 years at Lucid (now Cint) — operations, 120 client accounts, London office
Salesforce admin, HubSpot, Outreach, and the full GTM stack
Tulane MBA
Community
Founder, Work in Tech NOLA — grown to 250 members, now run by GNO Inc.
Mentor, Idea Village VillageX program
Governing Board Member, Touro Infirmary
Board Member & Executive Committee, ADL Southeast Region
Let's talk
No long forms. No sales process. Just reach out and tell me what's going on — I'll respond within 24 hours.
brook@bbdworks.com